Privacy Policy – Anaya Tel Aviv
- Commitment to Privacy We at “Anaya Tel Aviv” place the highest importance on protecting our customers’ This policy outlines how we collect, use, and safeguard your personal information when using our website. Using the website constitutes your agreement to the terms detailed below.
- Information Collection
We may collect and store the following types of personal information:
- Technical Information: IP address, general geographic location, browser type, operating system, and browsing data (e.g., visit duration and pages viewed).
- Information You Provide: Name, email address, shipping address, phone number, and payment details when making a purchase or registering.
- Additional Information: Details you enter into forms on the site (e.g., newsletter signup), content of messages you send us, and data generated during your use of the site (e.g., order frequency). Before providing us with another person’s personal details, you must obtain their consent for both the sharing and processing of that information in accordance with this policy.
- Use of Information
The information we collect is used for the following purposes:
- Processing orders and delivering products you have purchased.
- Personalizing your experience on the website.
- Providing customer service and addressing inquiries or complaints.
- Sending marketing updates via email (only with your explicit consent, which you may withdraw at any time).
- Conducting anonymous statistical analysis to improve our services and website.
- Maintaining the website’s security and preventing fraud.
- Information Sharing
We do not transfer your personal information to external parties, except:
- To service providers essential for fulfilling your order (e.g., shipping companies or payment processors).
- In cases where we are required to do so by law, a court order, or to protect our legal rights. Any sharing of information is conducted in strict compliance with legal obligations and with a commitment to protecting your privacy.
- Information Security We employ advanced security measures, including SSL protocol for data encryption and a secure payment gateway via “Cal Business,” to protect your information. However, as data transmission over the internet is not entirely immune to unauthorized access, we cannot be held liable for damages resulting from illegal third-party actions in such cases.
- Information Retention We retain personal information only as long as necessary for the purposes outlined in this policy or as required by law. Information related to orders will be kept for the period needed for accounting, customer service, or legal protection purposes.
- Your Rights
Under the Israeli Privacy Protection Law 5741-1981, you are entitled to:
- Review the information we have collected about you.
- Request correction or deletion of this information by contacting us at: Anayatelaviv@gmail.com or 054-5489798.
- Opt out of the use of your information for marketing purposes at any time by notifying us.
- Use of Cookies
We use cookies to enhance your browsing experience, remember your preferences, and analyze site usage. Cookies are small files stored on your browser and may include:
- Session Cookies: Deleted when you close your browser.
- Persistent Cookies: Retained until their expiration date or until you delete them. We use tools like Google Analytics for statistical data processing. You can manage or block cookies through your browser settings, though this may affect the site’s functionality.
- Payment Information Storage Your payment method details are used solely to process transactions and are not retained in our databases after completion.
- Policy Updates We reserve the right to update this privacy policy from time to time. An updated version will be posted on the website, and we may notify you of significant changes via email or a site notice. Continued use of the website after such changes constitutes your consent to the updated terms.
- Contact Us For any questions, requests, or updates regarding your privacy, please reach out to us at: Anayatelaviv@gmail.com or 054-5489798.